Trezor.io/start

Begin your Trezor hardware wallet journey with confidence at Trezor.io/start. Follow our straightforward setup guide to ensure the security of your digital assets from the start.

Losing both your phone and your Trezor hardware wallet can be quite distressing, but don’t worry! Here’s how you can recover your wallet:

  1. Recovery Seed (Backup Phrase):

    • When you initially set up your Trezor, you were given a recovery seed (also known as a backup phrase). This seed consists of 12 or 24 words.

    • These words are the key to accessing your wallet even if your Trezor.io/start and phone are lost.

    • Important: Never share your recovery seed with anyone, and keep it securely stored offline.

  2. Steps to Recover:

    • Obtain a new Trezor device (if you don’t already have one).

    • Install the Trezor Suite desktop app on your computer (if you haven’t already).

    • Connect the new Trezor to your computer using the USB cable.

    • Open the Trezor Suite app and select “Recover wallet.”

    • Enter the recovery seed (the 12 or 24 words) when prompted.

    • Follow the on-screen instructions to set up your new Trezor with the same wallet as before.

  3. Choose a New PIN:

    • During the recovery process, you’ll be asked to create a new PIN for your Trezor.

    • Make sure it’s secure and memorable.

  4. Verify Your Balance:

    • Once the recovery is complete, check that your wallet balance matches what you had before.

    • You should see all your previously held cryptocurrencies.

  5. Additional Security Measures:

    • If you had set up a passphrase (a 25th word) for added security, you’ll need to enter it during recovery.

    • If you didn’t use a passphrase before, you can choose to set one up now.

  6. Mobile Wallets:

    • If you want to use your Trezor with mobile wallets again, follow the steps mentioned in my previous response.

    • Remember to securely store your recovery seed and never expose it online.

  7. Contact Support (If Needed):

    • If you encounter any issues during recovery, reach out to Trezor support for assistance.

    • They can guide you through any specific scenarios or challenges you might face.

Remember, the recovery seed is your lifeline. Treat it like gold! Losing your phone and Trezor doesn’t mean losing your funds as long as you have that precious backup phrase. 🚀🔒

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